Kolio legal
Contact
Last updated: 2026-07-11
本頁內容僅提供英文版本。若日後提供中文摘要，仍以英文版本為準。
本页内容仅提供英文版本。若日后提供中文摘要，仍以英文版本为准。
This is a plain-language policy provided by an independent operator and has not yet been reviewed by counsel. Kolio is operated by an independent developer, so replies are personal and best-effort rather than from a support department.
Kolio’s policies are published in English. If a translated summary is ever provided, the English version governs.
Support
support@kolio.ai — billing and refunds, subscription and credit questions, account access, bug reports, and data requests (access, correction, deletion, export). For account-specific requests, write from your account email so we can verify it is you.
General enquiries
enquiry@kolio.ai — partnerships, press, feedback, and anything that is not tied to a specific account.
What to expect
Messages are read personally and answered best-effort, usually within a few business days. Billing and data-deletion requests are prioritized. If your message concerns data someone collected from you through a creator’s Kolio page, include the page link so we can route it — the Privacy Policy explains how that data is handled.
Policies
- Terms of Service — the rules of the service, third-party providers, and governing law.
- Privacy Policy — what is collected and how to request deletion or export.
- Refund Policy — refund windows for subscriptions and credit packs, and how cancellation works.